Training

Historically, systems failure or under performance has often been a reflection of poor initial training.

By contrast, MNP takes away this dependency by placing great emphasis on designing systems which are very easy to install, learn and use.

This means that user training is shorter, accessible and understandable for all levels of ability – it also provides the confidence in which migration from one system to another can be achieved without the risk of user rejection.

It also means that you can designate trainers to learn the system so that they can conduct your own training within your company at a time and place of your choosing – this can often provide the basis for a more flexible, cost-effective training solution.

Prior to system implementation, MNP provides comprehensive training support to cater for a wide range of needs.

• A standard range of courses are offered which provide training on the functionality, processes and user options for navigating the system.
• We also offer courses which are tailored to reflect your specific business requirements.
• Prior to ‘go-live’, we can audit the effectiveness of the training by conducting a check on user readiness.