Post-implementation support

Before, during and after ‘switch over’ MNP will ensure that its technical, support and implementation teams are on constant standby to ensure that the process is as smooth and as seamless as possible. This state of readiness means that we can react very quickly should any issues arise requiring on or off-site intervention.

Once you are satisfied that the system is stable and performing to expectations, you will start to exploit its rich functionality.

• We can help you set up and tailor reports and management information to control your business more effectively.
• We can assist with fine-tuning your system and processes to achieve even higher levels of control and productivity.• Additional functionality can be added to the system as your business requirements change.
• For day-to-day queries our highly trained helpdesk executives are available to provide support via telephone, ADSL or e-mail.